Offers & Rewards
Terms & Conditions
These Terms & Conditions apply to all ED.03 offers, discounts, New Client Perks and ED.03 Rewards unless otherwise stated.
General Terms
1.
1.1 Combining Offers
Offers, discounts, perks and ED.03 Rewards redemptions cannot be used in conjunction with one another.
Only one offer, discount, perk or reward redemption may be applied per appointment.
Gift vouchers are treated as a payment method and may be used alongside an eligible offer or reward.
1.2 Eligible Services
For the purposes of these Terms & Conditions, an Eligible Service includes:
Haircuts
Global Colour Services
Highlight Services
Balayage Services
Hair Extension fittings/removals
Blow Drys when booked as part of another eligible service* (see note below)
The following are not Eligible Services:
Standalone Blow Dry
Standalone Treatment
Standalone Toner Refresh
Consultations
Retail purchases
Gift card purchases
*Where a blow dry forms part of another eligible service, percentage discounts apply only to the highest-priced eligible service.
1.3 Deposits
Booking deposits are calculated using the full service price before any offer or discount is applied.
Deposits are deducted from your final balance on the day of your appointment.
1.4 Cancellations
Standard cancellation policies continue to apply.
Where an offer or New Client Perk is attached to an appointment:
Appointments cancelled or not attended within 48 hours will forfeit that reward.
One reschedule within 48 hours is permitted without losing the reward.
A second reschedule within 48 hours will result in the reward being forfeited.
Appointments cancelled or rescheduled outside of the cancellation period retain their associated reward.
1.5 Changes to the Programme
ED.03 reserves the right to amend, suspend or withdraw any offer, perk or rewards programme at any time.
New Client Perks
2.
2.1 Eligibility
New Client Perks are available once per client and may only be completed once.
The programme cannot be restarted or repeated.
2.2 How it Works
One New Client Perk is available following each completed eligible appointment.
Perks must be redeemed in order and cannot be skipped or exchanged.
2.3 Appointment One
Receive 25% off the highest-priced eligible service.
Percentage discounts do not apply to standalone Blow Dries, Treatments, Toner Refresh appointments, Consultations or Retail Products.
2.4 Appointment Two
Receive one complimentary treatment from the ED.03 treatment menu with any eligible service.
2.5 Appointment Three
Receive £10 off your appointment.
This reward cannot be redeemed against standalone Blow Dry, Treatment or Toner Refresh appointments.
2.6 Appointment Four
Receive one complimentary home care product from the selected ED.03 promotional range.
If you choose a product outside the promotional range, you may instead receive 25% off that product.
No alternative reward or cash value is available.
2.7 Appointment Five
Choose one of the following rewards:
* A complimentary Blow Dry with any colour service; or
* 20% off one eligible service.
Only one reward may be selected.
2.8 Lost Cards
Replacement cards may be issued where ED.03 can verify previous completed appointments through client records.
Replacement cards will be stamped to reflect verified appointment history.
2.9 Points During New Client Perks
Clients begin earning ED.03 Rewards points from their first appointment.
However, Rewards points cannot be redeemed until all five New Client Perks have been completed.
ED.03 Rewards
3.
3.1 Earning Rewards
Clients earn rewards equivalent to 5% of the full value of all services and retail purchases.
Points are awarded after an appointment has been completed.
Deposits alone do not earn points.
3.2 Redeeming Rewards
Rewards become available for redemption once all five New Client Perks have been completed.
Points may be redeemed against eligible future appointments.
Partial redemption is permitted.
3.3 Maximum Redemption
A maximum of 40 points (£40 reward value) may be redeemed during any single appointment.
3.4 Refunds
Where a service or retail purchase is refunded, any associated Rewards points will be removed from the client’s account.
3.5 Programme Changes
Rewards remain available on the client’s account unless redeemed or unless ED.03 amends or withdraws the ED.03 Rewards programme.
Complimentary Treatment Benefit
4.
Returning clients may receive one complimentary treatment every 90 days.
The complimentary treatment:
must accompany a paid service;
cannot be exchanged for cash or another reward;
cannot be combined with another offer, discount or reward redemption.
Unused complimentary treatments do not roll over.
Once 90 days have passed since the previous complimentary treatment, the next complimentary treatment becomes available.
Student Discount
5.
Students receive 20% off all services at ED.03.
Student service prices are as shown through the student booking link - BOOK WITH STUDENT DISCOUNT HERE. No additional discount will be applied at checkout.
A current physical university or college student identification card must be presented during the first appointment.
Digital copies or photographs of identification are not accepted.
Following successful verification, ED.03 may securely retain evidence of student status within the client’s profile to assist future bookings.
Where appropriate, updated evidence of eligibility may be requested.
If valid identification cannot be produced, the student discount will not be applied and full standard pricing will be charged.
Student Discount cannot be used in conjunction with:
* New Client Perks
* Corporate Partner Benefits
* Other promotional offers
* Complimentary perks
* ED.03 Rewards redemptions
Clients will continue earning ED.03 Rewards points while using Student Discount.
Corporate Partner Benefits
6.
Corporate Partner Benefits are available only to eligible employees of participating organisations.
Employment may be verified using a current:
Company identification badge;
Company email address; or
Recent payslip.
ED.03 may request updated evidence of employment at any time.
If employment ends, Corporate Partner Benefits cease immediately.
Corporate Benefits cannot be used in conjunction with:
Student Discount
New Client Perks
Other promotional offers
Complimentary perks
ED.03 Rewards redemptions
Clients will continue earning ED.03 Rewards points while using Corporate Partner Benefits.